Senior Operations Manager

6 days ago


Plettenberg Bay, Western Cape, South Africa The Recruiters Full time

Our luxury hotel is seeking an accomplished and experienced Senior Operations Manager to support the General Manager in overseeing operations. This role requires strong leadership skills, a commitment to exceptional guest service, and a keen understanding of hotel management.

We are looking for someone with minimum 2 years working experience in a similar position, who has a tertiary qualification and good financial management skills. The ideal candidate should have a willingness to work irregular hours, including weekends and holidays, and be tech savvy with knowledge of hotel management software and technology trends in the hospitality industry.

The successful candidate will be responsible for operational oversight, staff management, guest relations, financial management, admin duties, stock control, cost management, marketing & sales support, and compliance & safety. They will assist in budget preparation, monitor financial performance, and implement cost-control measures to enhance profitability.

Salary range: $80,000 - $120,000 per annum depending on experience. If you have a passion for delivering exceptional guest experiences and leading high-performing teams, please submit your application.



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