Logistics and Operations Manager
3 days ago
Job Title: Logistics and Operations Manager
The Logistics and Operations Manager at Level-Up plays a crucial role in overseeing the movement of goods from the company to its customers. This position involves developing and implementing strategies to optimize outbound logistics, ensuring efficient order fulfillment, and managing relationships with suppliers and logistics providers.
Key Responsibilities:
- Outbound Logistics Management: Develop and execute logistics strategies to ensure cost-effective and efficient outbound operations.
- Order Fulfillment: Oversee the order fulfillment process, coordinating with fleet operations or courier services to meet customer demands.
- Reverse Logistics: Oversee the return process for products, ensuring compliance with return policies.
- System and Technology Oversight: Serve as a TMS functional super-user, managing system setup, training, and proper usage.
- Supplier and Vendor Management: Establish and maintain relationships with suppliers, manufacturers, and logistics providers.
- Performance Monitoring and Improvement: Analyze logistics performance data to identify improvement areas and implement necessary changes.
- Resource and Budget Management: Lead and manage the logistics team, providing training, coaching, and development to ensure high performance.
- Customer and Warehouse Management: Monitor dispatches for various customers and warehouses, ensuring order compliance.
Qualifications:
- Bachelor's degree in Business, Logistics, Operations Management, Supply Chain, or a related field.
- Professional certification such as APICS is advantageous.
- Up to 8 years of relevant experience, including at least 5 years in operational leadership or specialist roles.
Behavioural Competencies:
- Decision-making and initiative.
- Leadership and supervision.
- Teamwork and people management.
- Coaching and facilitation.
- Adherence to principles and values.
- Networking and relationship building.
- Negotiation and influencing.
- Communication and presentation.
- Analytical thinking and problem-solving.
- Innovation and strategic planning.
- Achievement of personal work goals.
Technical Competencies:
- Extensive logistics experience.
- Hands-on supply chain project management.
- Practical knowledge of transportation and warehousing.
- Proficient in labour relations procedures.
- Expertise in budgeting and cost management.
- Strong business and operations management skills.
- Advanced logistics management knowledge.
- Experienced in people management and development.
- Proficient in relevant technology and systems.
Job Requirements:
- Permanent role.
- Availability for extended hours during peak periods and seasons.
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