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Biller Onboarding Specialist

1 week ago


Stellenbosch, Western Cape, South Africa Capital H Staffing Full time

Capital H Staffing is seeking a skilled Client Support Specialist to join our team. The successful candidate will be responsible for providing exceptional support to clients and contributing to the growth and success of our business.

Key Responsibilities:
  • Onboarding of Billers, ensuring smooth transition into our system
  • Managing multiple portals and inboxes, adhering to strict compliance standards
  • Collaborating with the Customer Relationship Manager to resolve complex issues
  • Updating biller information on our workflow system
  • Conducting compliance checks and verifying document accuracy
  • Preparing tender files according to our company's standards

**Ideal Candidate Profile:**

  • Minimum 3-5 years of experience in a customer support role
  • Strong Microsoft Suite skills, particularly Excel
  • Background in the Financial Services industry, preferably in the payments sector