Service Department Lead

5 days ago


Witbank, Mpumalanga, South Africa Stepco Recruitment Full time

We are seeking a highly skilled Service Department Lead to join our team at Stepco Recruitment.

About the Role

Main Purpose of Position:

To deliver exceptional customer satisfaction and drive an organized, profitable service department forward. To mentor, lead, and empower all departmental staff in achieving their full potential.

Key Responsibilities:

  • Mentor and develop the skills of departmental staff to ensure they have the necessary knowledge and expertise to excel in their roles.
  • Lead by example, demonstrating exceptional work ethic, professionalism, and commitment to delivering outstanding results.
  • Analyse financial data to optimize budget allocation and ensure efficient resource utilization.
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.

Requirements:

Minimum Job Requirements
  • Senior Certificate (Grade 12) or equivalent qualification
  • Computer literacy with proficiency in Office Suite
  • Valid driver's license
  • At least 2 years' experience in a motor dealership setting
Advantageous Requirements
  • Qualified Motor Technician certification (A)
  • Management Diploma or equivalent qualification
  • Managerial experience within the motor dealership industry
  • Effective understanding of financial budgeting principles
  • Knowledge of electrical technology, including Boardnet systems
  • Compliance with Occupational Health & Safety Act (1993) and Consumer Protection Act
Compensation Package

Our estimate for the annual salary range for this position is between $60,000 to $90,000 based on market standards and location factors.



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