Senior Service Operations Manager
2 weeks ago
We are seeking an experienced Workshop/Service Manager to lead our production operations in Emalahleni, Mpumalanga.
Our ideal candidate has a minimum of 3 years management experience in a dealership setting, a Motor Mechanic Trade Test Certificate, and a Senior Certificate (Grade 12).
The successful candidate will be responsible for leading, developing, and motivating staff, supervising service department staff members, driving productivity, efficiency, and customer service index, and managing cost and increasing profitability.
Key competencies include problem-solving skills, self-motivation, customer care, and ability to motivate the service department effectively.
Responsibilities:
- Lead and Develop Staff
- Supervise Service Department Staff Members
- Drive Productivity, Efficiency, and Customer Service Index
- Manage Cost and Increase Profitability
Requirements:
- Minimum of 3 Years Management Experience in a Dealership Setting
- Motor Mechanic Trade Test Certificate
- Senior Certificate (Grade 12)
- Computer Literate (Office Suite)
- Driver's Licence
Preferred Qualifications:
- Management Diploma
- Managerial Experience within the Motor Dealership Industry
- Effective Understanding of Financial Budgeting Principles
- Effective Understanding of Electrical Technology
- Effective Understanding of the Occupational Health & Safety Act (1993)
- Effective Understanding of the Consumer Protection Act and the Protection of Personal Information Act
Apply Now
Please note that only candidates with the required experience will be contacted and considered. If you are not contacted, kindly consider your application unsuccessful.
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