Dedicated Collections Specialist

6 days ago


Durban, KwaZulu-Natal, South Africa First Group Management Ltd Full time

At First Group Management Ltd, we are seeking a highly skilled and motivated Collections Specialist to join our team. In this role, you will be responsible for ensuring collections targets are met and high service levels are maintained at all times.

This is an exciting opportunity for a results-driven individual who can effectively manage debtors' books, maintain high levels of service delivery, and achieve efficiency and quality standards as per company policy and procedure.

You will play a key role in resolving matters effectively, improving collection figures, and working under pressure to meet deadlines. Your strong customer service orientation, patience, and understanding manner will be essential in handling difficult calls and maintaining a positive relationship with clients.

To succeed in this position, you must be target-driven, accurate, organised, and able to multitask. You should have excellent decision-making and problem-solving skills, as well as the ability to work independently and as part of a team.

We offer a competitive salary range of £30,000 - £40,000 per annum, depending on experience, along with opportunities for career growth and professional development. If you are a dedicated and ambitious individual who is passionate about delivering exceptional results, we would love to hear from you.



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