Current jobs related to Santam Claims Management Expert - Cape Town, Western Cape - Santam Insurance


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    We are seeking a highly skilled and experienced Valuer to join our team at Santam Insurance. As a Valuer, you will be responsible for valuing and verifying claims to ensure their accuracy and legitimacy.About the RoleYou will be working closely with our claims team to investigate and value claims, identifying potential areas of risk and developing strategies...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance OverviewSantam is the market leader in the general insurance industry in Southern Africa. Our company is a large, diversified, expanding and transforming business with operations in various emerging markets.We pride ourselves on delivering exceptional service to our clients. Our success is rooted in our passion for delivering Insurance Good...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is committed to delivering excellent customer service and is seeking a highly skilled Regional Claims Relationship Manager to join our team.Main ResponsibilitiesProvide technical support to the CRM team regarding all aspects of the motor vehicle repair process.Monitor and control KPIs for the motor claims value chain, including Smart...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is committed to hiring the best talent in the industry, and we're looking for a highly skilled Motor Merit Field Validator to join our team. As a Motor Merit Field Validator, you will play a critical role in ensuring that all flagged and segmented claims are thoroughly validated to achieve conclusive results.About the JobYou will be working...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is a leading general insurance company in Southern Africa, with a strong focus on delivering exceptional customer service and insurance solutions.Job OverviewWe are currently seeking a skilled Motor Merit Field Validator to join our team. As a Motor Merit Field Validator, you will play a critical role in ensuring that all flagged and...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is seeking a skilled Insurance Claims Specialist to join our team.This role involves managing a portfolio of uninsured liability claims, ensuring correct settlement applications and financial transactions. The ideal candidate will have experience in Short Term Insurance, specifically in a Legal, Claims environment, and general policy...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is seeking a results-driven Regional Claims Relationship Manager to join our team in Cape Town.About the PositionManage and develop the performance of the CRM team, providing regular feedback, coaching and training to ensure staff are performing well within their targets.Work closely with other departments within the motor claims value chain...

  • Claims Specialist

    4 weeks ago


    Cape Town, Western Cape, South Africa Santam Insurance Full time

    Claims Specialist - Recovery and Complex Claims Manager: Echelon (JG9)Cape Town, Western Cape, South AfricaThis career opportunity is available at Echelon, a division of Santam, for a Claims Specialist – Recovery and Complex Claims Manager, who will be based in Cape Town.What will make you successful in this role?To be able to work well under pressure with...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Regional Claims Relationship Manager (South) (JG7)Cape Town, Western Cape, ZARegional Claims Relationship Manager (South) (JG7)We are seeking a highly motivated and experienced Regional Claims Relationship Manager in the Motor South Region, based in Cape Town and forming part of the Santam Broker Solutions Team.WHAT WILL YOU DOThe successful candidate will...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    The Complex Claims Unit in Bellville requires a well-qualified individual who is proficient in dealing with large, own damage personal and commercial lines short-term claims. We have a position that is based in Bellville, Western Cape.JOB DESCRIPTIONThe Complex Claims Manager is responsible for the handling, coordinating, managing, negotiating, and...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Our Commitment to DiversitySantam is dedicated to creating a diverse and inclusive workplace, reflecting the demographics of our society. We strive to recruit top talent from various backgrounds, giving preference to applicants from designated groups in alignment with our employment equity targets.Job RequirementsThe Claims Management Executive will be...

  • Claims Investigator

    4 days ago


    Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance seeks a skilled Claims Investigator to join our team in Cape Town. As a key member of our Merit Claims department, you will conduct thorough field investigations on complex motor claims to ensure accurate and fair outcomes.Key ResponsibilitiesConduct detailed field investigations on flagged and segmented motor claimsAssess accident scenes,...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Now more than ever it's important to be cybersafe.See Santam's tips to help you stay safe online.Learn more. Find your perfect role at Santam. Senior Claims Handler: Uninsured Liabilities (JG8) Santam Legal Claims Solutions (LCS) has a position available for a SENIOR CLAIMS HANDLER who will be based in BELLVILLE, CAPE TOWN.JOB DESCRIPTIONThis position...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    We are looking for a skilled and experienced Regional Claims Relationship Manager to join our team at Santam Insurance.About the RoleLead and manage a team of Claims Relationship Managers to achieve high-quality outcomes.Develop and maintain professional relationships with service providers within the motor claims value chain.Identify areas for improvement...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    This exciting career opportunity is available at Santam Insurance for a Desktop Non-Motor Claims Assessor and will be based in our Tygervalley office.Job OverviewWe are seeking a skilled and experienced professional to join our team as a Desktop Non-Motor Claims Assessor. In this role, you will be responsible for determining the quantum and merit of...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Key ResponsibilitiesAs a Claims Specialist at Santam Insurance, you will be responsible for:Managing claims end-to-end, from initial intake to final settlementNegotiating settlements with claimants and third-party payersEnsuring maximum cost savings through efficient claims processingLiaising with brokers, attorneys, and other stakeholders to resolve...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    About the JobWe are seeking a Liability Claims Handler to join our team at Santam Insurance.This role involves managing a portfolio of uninsured liability claims, ensuring correct settlement applications and financial transactions. The ideal candidate will have experience in Short Term Insurance, specifically in a Legal, Claims environment, and general...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    About the RoleWe're looking for a skilled Motor Claims Relationship Manager X3 to join our team in Cape Town.This career opportunity is available at Santam for the Motor Assessing Department.Main AccountabilitiesKPI Management for Motor Body RepairersAssisting the Assessing TeamManaging Complaints and ReportsExcellent Complaint Handling SkillsSmart Repair...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is seeking a highly motivated and experienced Regional Claims Relationship Manager in the Motor South Region, based in Cape Town and forming part of the Santam Broker Solutions Team.Key ResponsibilitiesManage and oversee the daily operations of the CRM team with focus on the end-to-end motor vehicle repair process.Develop and implement...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Claims Manager Uninsured Liabilities (JG 7)Cape Town, Western Cape, ZASantam Legal Claims Solutions (LCS) has a position available for a CLAIMS MANAGER who will be based in CAPE TOWN, TYGERVALLEY HEAD OFFICE.JOB DESCRIPTIONThe position requires leadership skills and experience in short term insurance, specifically in a Legal Claims environment, as well as...

Santam Claims Management Expert

3 weeks ago


Cape Town, Western Cape, South Africa Santam Insurance Full time

Welcome to Santam, where we strive to build lasting relationships with our employees. We believe that everyone deserves to achieve their full potential and reach their goals.

Your Key Accountabilities
  1. Registration and Merit-Based Decision Making
  2. Claims Management and SLA Adherence
  3. Assessor Appointment and Settlement Negotiation
  4. Daily Update and System Note Attachment
  5. Inbox Management and Query Resolution
  6. Broker Liaison and Complaint Handling
  7. Payment and Bordereaux Loading Support

To thrive in this role, you should possess strong business acumen, excellent interpersonal skills, and the ability to adapt to changing circumstances.

Our Commitment to Transformation

Santam is dedicated to achieving a diverse, inclusive, and equitable workplace, reflecting the rich cultural tapestry of South Africa. Our Employment Equity plan and targets will be considered during the selection process.