Insurance Claims Expert
6 days ago
Santam is the market leader in the general insurance industry in Southern Africa. Our company is a large, diversified, expanding and transforming business with operations in various emerging markets.
We pride ourselves on delivering exceptional service to our clients. Our success is rooted in our passion for delivering Insurance Good and Proper.
Job Summary
This career opportunity is available for a Claims Service Consultant, who will be responsible for managing claims in terms of Service Level Agreements (SLAs). The successful candidate will be based in Sunclare Building, 21 Dreyer Street, Cape Town.
Main Responsibilities:
- Register claims and make decisions regarding merit.
- Manage claims in terms of SLA's.
- Appoint assessors if necessary.
- Negotiate settlements.
- Daily estimate updates as well as note attachment to system.
- Timeous and efficient management of inbox.
- Liaise with brokers.
- Prompt feedback and handling of complaints (internal & external).
- Assisting with the loading of payments and bordereaux's.
Requirements:
- Ability to work well under pressure with minimal supervision.
- Excellent communication and interpersonal skills.
- Logical thinking and decision-making abilities.
- Subscription to the purpose, vision, and values of the company.
-
Insurance Claims Investigator
5 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is a leading general insurance company in Southern Africa, with a strong focus on delivering exceptional customer service and insurance solutions.Job OverviewWe are currently seeking a skilled Motor Merit Field Validator to join our team. As a Motor Merit Field Validator, you will play a critical role in ensuring that all flagged and...
-
Insurance Claims Expert
2 weeks ago
Cape Town, Western Cape, South Africa Status Staffing Full timeRole OverviewStatus Staffing seeks a seasoned Insurance Claims Expert to lead our claims management efforts. This position requires 3 years commercial claims experience, FAIS compliance, and an active RE5 qualification.Key ResponsibilitiesOptimize claims processes to minimize expensesEnhance stakeholder communicationFoster relationships with internal and...
-
Insurance Claims Specialist
4 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout the RoleWe are seeking an experienced Senior Claims Handler to join our team at Santam Legal Claims Solutions (LCS).Key ResponsibilitiesManage a portfolio of uninsured liability claims from initiation to closure.Liaise with brokers, administrators, underwriting, and other relevant parties to build effective relationships.Provide exceptional client...
-
Senior Insurance Claims Officer
4 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeRole OverviewWe are looking for a highly skilled Senior Claims Handler to join our team at Santam Legal Claims Solutions (LCS).Key ResponsibilitiesDrive housekeeping measures and process compliance to ensure efficient claim processing.Identify and address areas for improvement in the claims process.Maintain accurate records and reports related to claims...
-
Senior Insurance Claims Professional
2 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout the JobThis Senior Insurance Claims Professional role is perfect for those who thrive in fast-paced environments and have a passion for resolving complex cases.The successful candidate will join our team to manage a portfolio of large, own damage personal and commercial lines short-term claims. They will work closely with internal stakeholders to...
-
Complex Insurance Claims Handler
2 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJob OverviewWe are seeking a highly skilled Claims Manager to oversee the handling of large, own damage personal and commercial lines short-term insurance claims. The successful candidate will be based in Bellville, Western Cape, and will report directly to our leadership team.This role is an exciting opportunity for individuals who are passionate about...
-
Insurance Claims Leadership Position
2 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeClaims Management OpportunitySantam Legal Claims Solutions (LCS) is seeking a qualified Claims Manager to lead a team handling uninsured liabilities claims arising from motor vehicle accidents. This is an exciting opportunity to leverage your expertise in short-term insurance, leadership, and policy knowledge to drive business success.Key responsibilities...
-
Insurance Claims Manager: Large Losses
2 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeWhat We're Looking ForAs a highly experienced Claims Manager, you will be responsible for the oversight of large, own damage personal and commercial lines short-term insurance claims. You will work closely with our team to ensure seamless communication and effective resolution of claims.We are looking for someone with a proven track record in claims...
-
Insurance Claims Expert
2 days ago
Cape Town, Western Cape, South Africa Unitrans Recruitment Full timeUnitrans Recruitment is a company that values its employees. Our goal is to empower our people to deliver on our purpose - The Power of Doing.Claims SpecialistKey Responsibilities:Manage insurance claims related to cargo, property, vehicles, and liability incidents.Investigate claims, gather relevant information, evaluate the specifics of each claim, and...
-
Automotive Claims Expert
15 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is seeking a results-driven Regional Claims Relationship Manager to join our team in Cape Town.About the PositionManage and develop the performance of the CRM team, providing regular feedback, coaching and training to ensure staff are performing well within their targets.Work closely with other departments within the motor claims value chain...
-
Insurance Claims Expert
3 hours ago
Cape Town, Western Cape, South Africa Origin Financial Group Full timeAbout the Role:In this dynamic role, you will be responsible for managing insurance claims from inception to resolution, ensuring that all stakeholders are satisfied with the outcome. As a Claims Consultant, you will work closely with policyholders, brokers, and insurers to resolve claims in a timely and efficient manner.Key Tasks:Claim Handling: Handle new...
-
Insurance Claims Coordinator
15 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJob DescriptionIn this role, you will play a vital part in maintaining excellent customer relationships and ensuring seamless claims processing.ResponsibilitiesCommunicate effectively with customers to understand their needs and concernsAnalyze and resolve claims efficiently, escalating complex issues as neededCollaborate with colleagues to achieve team...
-
Santam Insurance Valuer
5 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeWe are seeking a highly skilled and experienced Valuer to join our team at Santam Insurance. As a Valuer, you will be responsible for valuing and verifying claims to ensure their accuracy and legitimacy.About the RoleYou will be working closely with our claims team to investigate and value claims, identifying potential areas of risk and developing strategies...
-
Insurance Claims Relationship Leader
15 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is seeking a highly motivated and experienced Regional Claims Relationship Manager in the Motor South Region, based in Cape Town and forming part of the Santam Broker Solutions Team.Key ResponsibilitiesManage and oversee the daily operations of the CRM team with focus on the end-to-end motor vehicle repair process.Develop and implement...
-
Claims Examination Specialist
5 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is committed to hiring the best talent in the industry, and we're looking for a highly skilled Motor Merit Field Validator to join our team. As a Motor Merit Field Validator, you will play a critical role in ensuring that all flagged and segmented claims are thoroughly validated to achieve conclusive results.About the JobYou will be working...
-
Insurance Claims Liaison Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJob OverviewAs a Motor Claims Relationship Manager at Santam Insurance, you will play a critical role in ensuring seamless communication between our motor assessing department and external stakeholders. This position requires strong relationship-building skills, excellent negotiation abilities, and a keen understanding of service level agreements.About the...
-
Manager: Complex Claims
4 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeThe Complex Claims Unit in Bellville requires a well-qualified individual who is proficient in dealing with large, own damage personal and commercial lines short-term claims. We have a position that is based in Bellville, Western Cape.JOB DESCRIPTIONThe Complex Claims Manager is responsible for the handling, coordinating, managing, negotiating, and...
-
Claims Manager: Complex Cases
2 weeks ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJob DescriptionThe Complex Claims Unit requires a well-qualified individual to handle large, own damage personal and commercial lines short-term claims. This position is based in Bellville, Western Cape.The Claims Manager will be responsible for the handling, coordinating, managing, negotiating, and settlement of large own damage personal, commercial, and...
-
Claims Investigator
3 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance seeks a skilled Claims Investigator to join our team in Cape Town. As a key member of our Merit Claims department, you will conduct thorough field investigations on complex motor claims to ensure accurate and fair outcomes.Key ResponsibilitiesConduct detailed field investigations on flagged and segmented motor claimsAssess accident scenes,...
-
Claims Management Professional
15 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is committed to delivering excellent customer service and is seeking a highly skilled Regional Claims Relationship Manager to join our team.Main ResponsibilitiesProvide technical support to the CRM team regarding all aspects of the motor vehicle repair process.Monitor and control KPIs for the motor claims value chain, including Smart...