Santam Insurance Valuer

5 days ago


Cape Town, Western Cape, South Africa Santam Insurance Full time

We are seeking a highly skilled and experienced Valuer to join our team at Santam Insurance. As a Valuer, you will be responsible for valuing and verifying claims to ensure their accuracy and legitimacy.

About the Role

You will be working closely with our claims team to investigate and value claims, identifying potential areas of risk and developing strategies to mitigate them. You will also be responsible for maintaining relationships with external resources, such as third-party investigators and forensic experts, to gather additional information and support investigations.

Responsibilities
  • Value and verify claims documents and photos to validate the claim and ensure it aligns with Santam's Claims Policy and Philosophy.
  • Conduct thorough field validations on claims to verify their authenticity.
  • Identify potential areas of risk and develop strategies to mitigate them.
  • Collaborate with management and staff to escalate high-risk claims and share best practices for fraud detection and prevention.
  • Provide expert advice and guidance to colleagues on valuation and verification procedures.
Requirements
  • Matric/Grade 12 qualification or equivalent.
  • Tertiary National Diploma or University Degree in a relevant field (e.g., law, business, or forensic science).
  • At least 3 years of experience in short-term motor insurance, preferably in claims valuation or investigation.
  • Strong analytical skills, attention to detail, and excellent communication skills.
  • Able to work independently and collaboratively as part of a team.


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