Automotive Technical Operations Manager

1 month ago


Port Elizabeth, Eastern Cape, South Africa Profile Personnel Full time

We are seeking an experienced Automotive Technical Operations Manager to join our team at Profile Personnel. This role will be based in Centurion, and the successful candidate will be responsible for leading technical operations across various dealerships.

As a seasoned professional with 5+ years of experience in the motor industry, you will have a proven track record of success in managing technical services, product engineering, and after-sales operations. Your expertise in automotive product support, customer service, and technical diagnostics will be invaluable in this role.

Salary: R850,000 - R1,100,000 per annum (dependent on experience)

Job Description
  • To lead and manage technical operations across dealerships, ensuring compliance with Group standards and After Sales systems.
  • To provide expert knowledge and guidance on product defects, Guided Fault Finding (GFF), and Consumer Protection Act (CPA) regulations.
  • To develop and implement new dealer strategies, improve workshop processes, and enhance quality standards.
Required Skills and Qualifications
  • Degree or National Diploma in Engineering or related field; or Diploma/Degree in Operations Management with a Motor Mechanic Trade Certificate and Master Technician Certificate.
  • Minimum 5 years' experience in motor industry, with 2+ years in dealing with technical product support issues and customer service liaison.
  • Expert knowledge of product, Group standards, After Sales systems, warranty, dealer workshop processes, technical infrastructure, and consumer legal framework.
Benefits
  • Competitive salary range: R850,000 - R1,100,000 per annum.
  • Opportunities for career growth and development within a dynamic company.
  • Collaborative and supportive work environment.


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