IT Support Specialist

1 week ago


Cape Town, Western Cape, South Africa Armstrong Appointments Full time

Job Opportunity at Armstrong Appointments

Estimated Salary: $60,000 - $80,000 per annum

Company Overview

Armstrong Appointments is a leading managed service provider offering top-notch IT and connectivity support to diverse clients. We deliver exceptional services and innovative solutions.

We are seeking a skilled IT Support Specialist - Hardware Repair to join our team in Cape Town.

Job Description

The successful candidate will play a critical role in providing hardware repair and IT support to clients. Responsibilities will include:

  • Hardware Repair and Maintenance: Install and configure various software applications on Mac and Windows.
  • Technical Support: Provide basic PC/Mac/Printer support and log calls with vendors.
  • Troubleshooting and Problem-Solving: Troubleshoot Windows OS, manage system updates, and handle AD accounts.
  • Helpdesk Support: Man the helpdesk phone and assist with user administration.
Required Skills and Qualifications

To be considered for this position, you must have:

  • Excellent Troubleshooting Skills
  • Minimum of 5 Years Technical IT Working Experience
  • Strong Knowledge of Computer Hardware, Software, and Networking
  • Proficiency in Windows and macOS Operating Systems
  • Experience with Microsoft Office 365, Active Directory, and Other Common IT Applications
  • Relevant Certifications such as CompTIA A+, Network+
Benefits

We offer a competitive salary, opportunities for professional growth, and a dynamic work environment.

Apply Now

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