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Technical Account Management Specialist
2 months ago
Infotree Global Solutions is seeking a highly skilled Technical Account Management Specialist to join our team in Johannesburg, South Africa. As a key member of our account team, you will be responsible for building and maintaining strong relationships with our clients in the filtration and media solutions industry.
Key Responsibilities:- Support the account team in developing and maintaining positive customer relationships.
- Assist in organizing customer visits and negotiations.
- Support the account team in identifying customer needs.
- Provide information to the account team to support the negotiation and implementation of contracts with accounts.
- Help coordinate communication and interfaces with the customer at appropriate levels.
- Coordinate internal communication across sales roles and segments and/or with internal stakeholders.
- Support the account team to meet revenue and share goals within assigned accounts.
- Act as a champion for the voice of the customer within the business.
- Support projects intended to improve customer relationships and customer value and to grow the business with assigned accounts.
- College, university, or equivalent degree in technical support, sales, or a related subject.
- 5+ years of experience required in the technical/mechanical field.
- Tech: mechanical systems, filtration and cooling, engines and hydraulic systems.
- Mining experience is mandatory.
- This position may require licensing for compliance with export controls or sanctions regulations.
Our client operates in a dynamic and fast-paced environment, with a strong focus on innovation and customer satisfaction. As a Technical Account Management Specialist, you will be working closely with our account team to build and maintain strong relationships with our clients.
Work model: office/flexible
Travel: 50%-60%
Region to cover: South, West and Central Africa
