Portuguese Customer Support Representative
2 days ago
ABC Worldwide is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the Portuguese language.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Manage and resolve customer complaints
- Enter and update customer information into our system
- Identify and escalate priority issues
Requirements:
- Fluent in spoken and written Portuguese (mother tongue level)
- Strong customer service skills and ability to create rapport with customers
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Previous customer service experience and knowledge of the online gaming industry an advantage
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- The chance to work with a leading company in the online gaming industry
Shift Work:
- 6 am - 2 pm
- 2 pm - 10 pm
- 10 pm - 6 am
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