German-speaking Travel Claims Coordinator
1 day ago
ABC Worldwide is seeking a highly skilled and experienced German-speaking Travel Claims Assistance Coordinator to join our team.
Job SummaryWe are looking for a professional with excellent communication skills and a strong background in medical assistance, insurance, and claims handling. The successful candidate will be responsible for coordinating logistics and communicating with policyholders and medical providers worldwide.
Key Responsibilities- Communicate with policyholders and medical providers via phone and email to arrange medical or travel assistance
- Coordinate logistics and arrangements locally and internationally to assist policyholders in medical or difficult travel situations
- Work closely with medical professionals internally and externally to ensure seamless assistance
- German speaker with full professional fluency, also in English
- Pro-active and performing well under pressure
- Flexible and open-minded to ongoing changes and training
- Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
- Bachelor's Degree or higher
- Good computer user skills in Microsoft Office tools
- SA Visa already in place
- FSB registered – a big bonus
- Local office hours (Monday – Friday 9am – 5pm) and 24/7 in various international projects in liaison with other centres around the world
- Must be able to work in shift including some weekends and some evenings/nights per month
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