Senior IT Infrastructure Specialist

3 weeks ago


East London, Eastern Cape, South Africa Staff Solutions Recruitment Full time
Job Overview: We are seeking a highly skilled IT Systems Engineer to join our team at Staff Solutions Recruitment. This role requires the candidate to have expertise in ensuring the uptime of server and network environments, as well as resolving customer support tickets efficiently.

Key Responsibilities:
  • Cycle Time: Resolve customer support tickets within a reasonable timeframe.
  • Uptime: Ensure servers and networks are available 24/7.
  • Security breaches and major incidents: Investigate and resolve security issues promptly.
  • Networking: Implement TCP/IP protocols and standards, perform capacity planning, and configure VLANs.
  • Computer operating systems: Administer various operating systems.
  • Enterprise Resource Planning Systems: Manage ERPs effectively.
  • Email systems: Configure and maintain email systems.
  • Database systems: Design and implement database solutions.

Requirements:
  • NQF Level 5 Degree/Diploma/Certificates relevant to IT.
  • Training in MCSE and ITIL.
  • Minimum 5 years of experience in IT support, preferably in a manufacturing environment.


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