Senior IT Infrastructure Specialist
3 weeks ago
Key Responsibilities:
- Cycle Time: Resolve customer support tickets within a reasonable timeframe.
- Uptime: Ensure servers and networks are available 24/7.
- Security breaches and major incidents: Investigate and resolve security issues promptly.
- Networking: Implement TCP/IP protocols and standards, perform capacity planning, and configure VLANs.
- Computer operating systems: Administer various operating systems.
- Enterprise Resource Planning Systems: Manage ERPs effectively.
- Email systems: Configure and maintain email systems.
- Database systems: Design and implement database solutions.
Requirements:
- NQF Level 5 Degree/Diploma/Certificates relevant to IT.
- Training in MCSE and ITIL.
- Minimum 5 years of experience in IT support, preferably in a manufacturing environment.
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