Technical IT Infrastructure Specialist, East London

1 day ago


East London, Eastern Cape, South Africa Sheldon Recruitment and Selection Full time

Sheldon Recruitment and Selection is seeking a highly skilled Technical IT Infrastructure Specialist to join our team in East London. The ideal candidate will have extensive experience in IT support, project management, and leadership.

About the Role

This is an exciting opportunity for a seasoned IT professional to take on a challenging role that involves coordinating IT activities, providing leadership and support to the plant/office, and maximizing cost reduction/avoidance opportunities using IT. The successful applicant will be responsible for delivering IT services for the network, server applications, and software through a broad range of tasks, including cycle time, uptime, and security breaches.

The salary for this position is negotiable based on experience, but we estimate it to be around £60,000-£80,000 per annum.

Job Description

We are looking for a dedicated and motivated individual who can:

  • Provide IT coordination, leadership, and support to the plant/offices to maximize cost reduction/avoidance opportunities.
  • Assist in delivering IT services for the network, server applications, and software.
  • KPAs include Cycle Time: Customer Support Ticket Resolution, Uptime: Server Environment, Uptime: Network Environment, and Handle security breaches and major incidents.
Required Skills and Qualifications

To be successful in this role, you should have:

  • NQF Level 5 Degree/Diploma/Certificate relevant to IT.
  • Training in MCSE and ITIL.
  • 5+ years IT support experience in a manufacturing environment.
  • Strong communication skills and able to work under pressure.
  • Project management ability.
  • Good knowledge of Networking, TCP/IP protocol and standards, Capacity planning, VLAN computer operating systems, Enterprise Resource Planning Systems, Email systems, Database systems, and ITIL- Information system management best practices.
Benefits

We offer a competitive salary, negotiable based on experience, and a chance to work with a dynamic team in East London.



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