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Microsoft Services Consultant

2 weeks ago

Centurion, Gauteng, South Africa BCXP Full time
Technical Support Engineer - Infrastructure

We are seeking a highly skilled Technical Support Engineer to join our infrastructure services team at BCXP. In this role, you will play a critical part in providing technical support and maintenance on customer systems, working closely with our technical specialists to ensure seamless delivery of services.

Key Responsibilities
  • Collaborate with associated infrastructure services teams to meet SLAs and resolve issues.
  • Provide support for Microsoft operating system related services, including DNS, DHCP, Certificates, and related directory services.
  • Troubleshoot complex technical issues and develop effective solutions to minimize downtime.

Requirements
  • Proven experience working with financial service IT infrastructure, with a strong understanding of network architecture and security protocols.
  • Excellent problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.