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Beauty Consultant

1 week ago

Centurion, Gauteng, South Africa Clicks Group Limited Full time
Job Description

We are seeking a skilled Beauty Consultant to join our team at Clicks Group Limited.

About the Role:

The successful candidate will be responsible for providing exceptional customer service and advice on beauty and skincare products. They will also be required to promote and manage merchandise, as well as maintain a high standard of general housekeeping and administration within the beauty department.

Key Responsibilities:

  • To consult with customers, answer product-based questions, and advise them in selecting the best products and services that meet their needs.
  • To drive and maximise sales of the beauty department through promotion, cross-selling, and up-selling to ensure monthly targets are consistently met.
  • To monitor sales, regularly evaluate the performance of products, and offer suggestions that result in improved product offerings and increased sales.
  • To maintain updated knowledge on all beauty products, ranges, trends, promotions, and events to provide accurate information to customers at all times.
  • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage, and ensuring a high standard of general housekeeping and administration.
  • To ensure all in-store visual merchandising, in-store presentation, and promotional standards within the beauty department are consistently met.
  • To deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
  • To promote the Clicks clubcard and enrol new clubcard members to achieve the clubcard participation targets.
  • To increase profitability and brand loyalty with customers through the promotion of private label and exclusive products.
  • To facilitate the brand being the customer's first choice health and beauty retailer by living and driving the company values.

Requirements:

  • Desirable: Experience within beauty/skincare/retail/FMCG environment/sales or marketing environment.