Customer Experience Lead

Automotive Customer Experience LeadWe are seeking a highly experienced Automotive Customer Experience Lead to join our team at Gap Consulting. The ideal candidate will have a strong background in customer experience management, with a proven track record of success in the automotive industry.Key Responsibilities:Develop and implement customer experience...

Job Overview">Initiate International is seeking a highly skilled Head of Customer Service to lead our customer experience team in Johannesburg. As the leader of this critical function, you will play a pivotal role in shaping the future of customer service in the iGaming industry.">About the Role">We are looking for an experienced professional with a proven...

We are seeking a highly skilled and experienced Contact Centre Supervisor to join our team at Cortez Executive Search (Pty) Ltd. The ideal candidate will have a proven track record of driving exceptional customer service and operational excellence in a fast-paced contact centre environment.Job Summary:This is an exciting opportunity for a motivated and...

Job Title: Lead Trainer - Customer Experience SpecialistWe are seeking a highly skilled and experienced Lead Trainer to join our team at The Automobile Association. As a Lead Trainer, you will be responsible for designing, developing, and delivering training programs that enhance the skills of our customer-facing staff.

Parcelvision is one of the UK's biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we're a technology-driven company that's going places, delivering innovative solutions to ensure exceptional customer care.We offer a dynamic and customer-centric working environment with opportunities...

What You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...

Job Summary:Isilumko Staffing (JHB) is recruiting a Customer Experience Manager to lead and manage a team of contact centre agents. The ideal candidate will have a proven track record of delivering exceptional customer service and experience.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and loyaltyManage and lead a...

We are seeking an experienced Customer Care Manager to lead our Customer Care team at Unique Personnel Ltd.As a key member of our organization, the successful candidate will be responsible for managing and directing the team to achieve exceptional customer care standards in every interaction with potential or existing clients.The ideal candidate will have a...

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

About UsGap Consulting is a leading consulting firm specializing in Customer Experience strategies for the Automotive industry.Job Description:We are seeking an experienced Customer Experience Strategist to join our team. As a key member of our team, you will be responsible for developing and executing customer experience strategies that drive business...

Isilumko Staffing is seeking a Senior Manager Customer Experience to join their team.We offer a competitive salary of R1,200,000 per annum.About the RoleThe Senior Manager Customer Experience will collaborate with Operations teams to establish and monitor data-driven KPIs.They will be responsible for customer and governance aspects, as well as integrated...

Paton Personnel requires an Experience Transformation Lead to join their team and help shape the customer experience landscape.This role involves working closely with clients to develop tailored solutions that meet their unique needs, driving business growth through enhanced customer engagement.To be successful in this position, you should possess 3-5 years...

Job DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...

Company Overview:FNB NAV is a leading financial institution that prides itself on delivering innovative products and services to its customers. With a commitment to staying curious and adapting to the ever-changing landscape, FNB NAV fosters an environment where experts come together to ignite effective change.Salary: R1 200 000 per annumJob Description: As...

**Overview**Empire Recruitment is seeking a dynamic and results-driven Customer Experience Director to lead the daily operations of our client's call centre.Estimated Salary: $85,000 - $110,000 per yearAs a seasoned leader, you will be responsible for shaping the customer service journey, ensuring exceptional interactions with every customer. Your key focus...

At ParcelHero, we're seeking a highly skilled Customer Journey Optimisation Lead to join our team. This is an exciting opportunity to drive customer experience excellence and play a key role in shaping the future of our company.We're looking for someone with a proven track record in customer experience management, who can develop and implement strategies...

Job Title: Senior Director of Customer ExperienceWe are seeking a seasoned professional to lead our customer experience initiatives, ensuring seamless interactions between customers and our business.

Job SummaryLumina Personnel is seeking a seasoned Floor Manager to lead our team at our Kempton Park location. As a key member of our store operations, you will be responsible for ensuring a clean, organized, and well-maintained environment.About the RoleThis is a full-time position that requires strong organizational and multitasking abilities. You will be...

Customer Service Leadership OpportunityInitiate International seeks an experienced Head of Customer Service to lead our customer support team in Johannesburg. As the driving force behind our customer-centric strategies, you will be responsible for ensuring customer satisfaction and enhancing the overall user experience.Key Responsibilities:Strategic...

Oracle CX Specialist Job OpportunityWe are seeking a highly motivated and experienced Customer Experience (CX) Specialist to join our team at Oracle. This is an exciting opportunity to leverage your skills and expertise to drive net new and expansion of Oracle CX in the market.About the RoleThe ideal candidate will have a strong entrepreneurial instinct,...