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Debt Recovery Agent

1 week ago

Pretoria, Gauteng, South Africa University of Fort Hare Full time

Job Description

The Field Operations Manager will be responsible for leading a team of field agents in recovering unpaid assets and outstanding payments on behalf of clients. This role requires excellent leadership skills, strategic thinking, and the ability to drive results-oriented teams.

The successful candidate will possess a strong understanding of debt recovery processes, negotiation skills, and the ability to work effectively with internal and external stakeholders.

Key Responsibilities:

  1. Lead a team of field agents in recovering unpaid assets and outstanding payments.
  2. Develop and implement effective strategies to drive collections performance.
  3. Maintain accurate records of debtor interactions, payment agreements, and follow-ups.

Requirements:

Education & Experience:

  1. Matric (Grade 12) or equivalent.
  2. Previous experience in debt collection, tracing, or field investigations is advantageous.
  3. A valid driver's license and reliable vehicle are essential.
  4. Smartphone and Own Samsung 10.1inch Tablet.

Skills & Competencies:

  1. Strong leadership and strategic thinking skills.
  2. Negotiation and conflict resolution abilities.
  3. High level of integrity, professionalism, and resilience.
  4. Ability to work effectively with internal and external stakeholders.
  5. Computer literacy for data entry and reporting.