Salesforce System Analyst

1 month ago


Cape Town, Western Cape, South Africa Old Mutual Full time

As a Salesforce System Analyst at Old Mutual, you will utilize your expertise to deliver business solutions and drive technical excellence within our Salesforce environment. Your primary responsibilities will involve obtaining a profound understanding of our system, business operations, and product offerings. Collaborating closely with the Business Analyst, you will work to document key areas and develop technical solutions to meet the needs of our business.

Main Responsibilities

  • Implement, maintain, and support IT systems to meet current business needs and future strategies.
  • Develop and implement solutions to system problems, ensuring seamless integration and compatibility.
  • Collaborate with developers, business analysts, project managers, and end-users to ensure technical compatibility and user satisfaction.
  • Translate business requirements into technical artefacts and requirements, creating functional specifications for developers.
  • Analyse and create test cases and documentation, ensuring the quality and functionality of our systems.
  • Regularly test systems to guarantee quality and functionality as outcomes of development work.

Key Requirements

  • Minimum 5+ years of experience in System Analysis in a Salesforce environment (Financial Services/Banking)
  • Certification in Admin Salesforce
  • Knowledge of development tools, programming languages, and computer hardware
  • Knowledge of data visualization tools
  • Good understanding of the SDLC


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