Restaurant Operations Manager

1 day ago


Cape Town, Western Cape, South Africa Trade On SA Full time
Job Title: Restaurant Operations Manager

**About Trade On SA:**
We are a dynamic and growing company, renowned for our fast-paced and rewarding work environment. As a leading player in the food industry, we offer unparalleled opportunities for career growth and development.

**Salary:** R120,000 - R180,000 per annum

**Job Description:**
In this exciting role, you will oversee the daily operations of our restaurant, ensuring seamless execution of services and exceptional customer experiences. Key responsibilities include:
  • Achieving high standards by driving employee focus on cleanliness, hospitality, accuracy, maintenance, product, and speed of service.
  • Managing shifts and costs controls according to company policies and procedures, directing employees to maximise sales, operating efficiency, and profitability.
  • Forecasting and scheduling labour by shift, creating a deployment plan to control labour costs while meeting business needs.
  • Implementing controls and procedures to safeguard employee, customer, property, and company funds security.
  • Facilitating restaurant training programs for all staff, adhering to company standards to enable them to maximise performance and realise their career potential.
  • Initiating action to ensure employees meet performance standards.
  • Providing leadership and acting as a role model to employees, supporting team members as necessary.
  • Managing local store marketing activities to drive sales growth.
  • Achieving consistent results through effective team management and leadership.

Requirements:
  • Grade 12 qualification
  • Prior supervisory experience
  • English proficiency
  • Numeracy proficiency
  • Computer literacy
  • Financial acumen
  • Ability to work under pressure and adapt to shifting environments


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