Technical Service Specialist
2 weeks ago
We are seeking a skilled Technical Service Engineer to enhance our dynamic team.
Key Responsibilities:
* Provide technical assistance to customers and internal teams for specific products and services.
* Diagnose and resolve technical issues via phone, email, or on-site visits.
* Collaborate with the engineering team to improve product performance and reliability.
* Conduct training sessions for customers and staff on product usage and troubleshooting.
* Maintain detailed records of service requests, resolutions, and customer feedback.
* Stay updated on industry trends and advancements in technology.
Qualifications:
* Bachelor's degree in Engineering or Millwright.
* Proven experience in a technical support or service role.
* Strong troubleshooting and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
At Network Recruitment, we value expertise and dedication. If you're passionate about delivering exceptional service and staying ahead of the curve, we'd love to hear from you.
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