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Quality Assurance Director

2 months ago


Cape Town, Western Cape, South Africa HR Genie Full time
Lead Quality Assurance Specialist

We are seeking an experienced Lead Quality Assurance Specialist to join our team at HR Genie. As a key member of our quality assurance department, you will be responsible for overseeing the entire quality management system, driving continuous improvement initiatives, and ensuring compliance with relevant standards and regulations.

The ideal candidate will have a strong background in food safety management systems, excellent problem-solving skills, and the ability to handle customer complaints effectively. Additionally, they will possess proficiency in conducting audits and preparing for external audits, as well as experience in managing a team and overseeing quality control operations.

Key Responsibilities:
  • Food Safety Management: Maintain and update the organization's food safety management system, handle customer complaints from receipt to resolution, and ensure that product release requirements are met and verified.
  • Lead Audits: Prepare and lead external audits, including FSSC 22000 and customer audits, manage non-conformances through corrective and preventative actions, and schedule and chair food safety meetings and management review meetings.
  • Quality Control: Verify online quality control activities, manage retention samples, conduct laboratory tests as needed, and arrange the courier of product release samples to customers.
Requirements:
  • Certification: Bachelor's degree in Food Science, Quality Management, or a related field, and certification in FSSC 22000 or similar food safety management systems.
  • Experience: A minimum of 5 years of experience in a quality assurance role within the food industry.
  • Skillset: Strong knowledge of food safety management systems, excellent problem-solving skills, proficiency in conducting audits, and experience in managing a team.

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. If you are a motivated and experienced quality assurance professional looking to take your career to the next level, please apply today.