IT Service Delivery Agent

IntroductionA leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer complaints. This individual needs to possess strong communication skills, empathy, problem solving...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.To secure, cost and present product to the agent / guest accurately, efficiently, timeously by creating inspirational luxury travel.This position is...

About the RoleWe are seeking an experienced professional to fill the position of Service Delivery and Product Lead. The successful candidate will be responsible for managing the delivery of high-quality services to clients, ensuring customer satisfaction, and driving operational efficiency.Main ResponsibilitiesManage client relationships and implement...

Service Delivery & Product ManagerThe purpose of this role is to manage the service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division.The successful candidate will be responsible for overseeing the delivery of high-quality services to our clients, ensuring customer satisfaction, and driving operational efficiency.The...

Job title : Deputy Director: Service Delivery InterventionsJob Location : Gauteng, PretoriaDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :A minimum qualification at NQF level 7 in Public Management / Administration or relevant qualification as recognised by SAQA. Minimum 5 years appropriate experience in...

Servicing Agent - RetentionHiring: Service Consultant – Insurance Retentions | RivoniaWe're an independent insurance brokerage partnered with a leading short-term insurer in South Africa, looking for an experienced Service Consultant with a strong retention background to join our servicing department in Rivonia.If you excel at client engagement, policy...

We are seeking a highly motivated Customer Service Agent to join our team in Pretoria West. As a key member of our team, you will be responsible for providing exceptional customer service and resolving any issues that may arise.Job Overview:This is a 3-month contract with the possibility of extension. The ideal candidate will have a strong background in...

Ecowize is looking for a Technical Service Agent to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study...

About the Role:iStaff Recruitment is a leading recruitment agency specializing in IT placements. We are currently looking for a highly skilled IT Service Delivery Manager to join our team.The ideal candidate will have extensive experience in managed services, with a strong focus on customer satisfaction and operational efficiency. Key responsibilities...

Job SummaryThe Service Contract Manager plays a pivotal role in ensuring the seamless delivery of services across our facilities. This individual will be responsible for managing service contracts, overseeing performance standards, and collaborating with internal teams to align services with operational objectives.This is an exciting opportunity for a...

About Us:Sabenza It & Recruitment is a leading provider of IT and recruitment services. We are passionate about delivering exceptional results and building long-term relationships with our clients and candidates.We are committed to fostering a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is dedicated to...

Red Cat Recruitment is seeking a seasoned professional to lead its Managed Services division. As Head of Managed Services, you will be responsible for developing and implementing the strategic vision for the division, ensuring alignment with the overall business goals and objectives.The ideal candidate will have a strong background in IT service management...

Are you an expert in planning and providing extensive support to Executive Management? Do you get along well with people and are your written / verbal communication skills unrivalled? Are discretion and diligence your middle names? Raise your hand if that's you becauseWE'RE HIRINGIt's our mission to unleash the potential in our team, and we know that teams...

Service Delivery Manager Role at Swift Human ResourcesAbout the Position:We are seeking a skilled Service Delivery Manager to join our team at Swift Human Resources. In this role, you will be responsible for ensuring the delivery of exceptional service to our clients through the successful execution of kitchen installations in Pretoria and surrounding...

Job OverviewiStaff Recruitment is seeking a Service Delivery Manager to lead our Managed Services team. The successful candidate will be responsible for crafting and executing the strategic roadmap for the Managed Services unit, ensuring it aligns with company aims and objectives.

About the JobWe are seeking an experienced Financial Services Agent to join our team at Assupol Life. As a key member of our sales team, you will be responsible for selling life insurance policies and recruiting new representatives to achieve the set target.Key ResponsibilitiesSell life insurance policies to meet the set targetRecruit and develop new...

Teraco Data Environments2025/01/17 JHB East RandJob Reference Number: SDMJB01Department: ServiceIndustry: Information TechnologyJob Type: PermanentPositions Available: 1Salary: Market RelatedPURPOSE OF THE ROLE: The Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term...

Job RoleWe are looking for an Insurance Customer Support Agent to provide exceptional support to our clients. As an Insurance Customer Support Agent, you will be the primary point of contact for clients and will be responsible for resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Respond to client inquiries and...

Key ResponsibilitiesManage customer relationships by delivering high-quality service and ensuring timely resolutions to customer requests.Assist customers with policy-related inquiries and provide expert advice on insurance products and services.Work collaboratively with internal teams to ensure seamless service delivery and meet business objectives.Benefits...

Client Services Support Agent – Gauteng, SADeepAlert is an established brand providing AI video analytic solutions to the surveillance industry worldwide. We service many of SA's leading off-site Monitoring companies, providing a cost-effective, cloud-based monitoring platform. Due to increased demand for our product, we are expanding our team and require...