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Front Desk Coordinator

1 week ago


Cape Town, Western Cape, South Africa Planet Fitness Full time

Purpose of the Job

  • Deliver exceptional customer service to members and guests.

Key Responsibilities include:

  • Answering telephones in a professional and friendly manner.
  • Fostering a positive first impression for our members.
  • Providing assistance and resolving queries efficiently.
  • Greeting and accessing members in a timely and courteous manner.
  • Ensuring the reception area is well-managed and organized.
  • Demonstrating superior communication skills through written and verbal correspondence.

Requirements and Qualifications

  • Basic computer literacy and proficiency in software applications.
  • Displaying friendly and efficient qualities that reflect our company's values.
  • Ability to work flexible hours, including shifts, as required.
  • Maintaining high energy levels to ensure optimal performance.
  • Previous experience in a front desk or welcome desk role is an advantage.
  • Reliable transportation to travel between locations.