Strategic Account Manager for Independent Automotive Channels

1 month ago


Benoni, Gauteng, South Africa Fempower Full time
Job Summary

Fempower is seeking a highly skilled Strategic Account Manager to join our team. As a Key Account Manager with experience in dealing with the Independent Automotive Channels, you will be responsible for securing, developing, and maintaining client relationships and becoming a strategic partner with assigned accounts.

Key Responsibilities:

  • Assist with the preparation of contractual agreements and ensure terms are adhered to
  • Effectively solve problems and manage risks to ensure achievement of targets
  • Prepare presentations, proposals, contract reports as necessary
  • Provide reports and analysis as required
  • Monitor all aspects of the company service in respect of the client and take action to resolve any issues without delay
  • Represent the client's interest within the company to ensure that service adjustments are made where necessary
  • Responsible for the ongoing liaison between clients and the company
  • To ensure that client needs and expectations are being met, deviations should be reported
  • Ensure a close relationship is built with an understanding of the client's research
  • Advise on changes and trends in the marketplace and the activities of competitors
  • Contact clients to maintain relationships
  • Act as the key interface between the customer and all relevant divisions

Requirements:

  • Grade 12 with a relevant degree or diploma
  • 5-10 years' experience in a Key Accounts role with specific experience in Key Account Management
  • Experience in successful liaison with both customers and internal stakeholders
  • Good customer service orientation and communication skills
  • A strong consciousness of responsibility and dedication


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