Automotive Services Leader

2 weeks ago


Benoni, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time
Service Manager Position

We are seeking an experienced and skilled Service Manager to lead our automotive services team at Sydsen Group (Pty) Ltd.

Key Responsibilities:
  • Team Leadership: Direct and motivate a team of skilled technicians and service advisors to deliver exceptional automotive services.
  • Culture Development: Foster a positive and collaborative work environment that promotes excellent customer service.
  • Service Excellence: Ensure the delivery of high-quality vehicle maintenance and repair services that meet or exceed customer expectations.
  • Innovation: Pursue continuous improvement in service efficiency and effectiveness, staying informed about industry trends and technological advancements.
  • Customer Relationships: Establish and nurture strong relationships with customers, addressing concerns promptly and ensuring a positive service experience.
  • Performance Management: Monitor and achieve key performance indicators (KPIs) related to service department efficiency, customer satisfaction, and profitability.
Requirements:
  • Experience: A minimum of 2 years' experience as a Service Manager in a similar industry.
  • Leadership Skills: Demonstrated ability to lead and motivate a diverse team, with excellent communication and problem-solving skills.
  • Automotive Knowledge: Solid understanding of automotive systems and repair processes, with a commitment to ongoing professional development.
  • Customer Focus: Dedication to delivering exceptional customer service and building long-term relationships with clients.

Please note that only candidates with the required experience will be considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.

Apply online now at Sydsen Group (Pty) Ltd.



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