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Business Operations Specialist

2 weeks ago

Centurion, Gauteng, South Africa The Recruitment Council Full time
Job Description
The Recruitment Council is seeking an experienced Business Operations Specialist to drive operational improvements within a trading and balance sheet management environment. This role focuses on addressing inefficiencies, optimizing processes, and aligning initiatives with strategic business objectives.

Key Responsibilities:

  1. Business Understanding: Develop a deep knowledge of trading-related processes (Front Office, Middle Office, Back Office, Collateral Management, and Treasury) and how they integrate with broader balance sheet management goals.
  2. Requirements Gathering: Lead workshops and engage with stakeholders to identify and define business requirements, translating complex needs into clear specifications that guide project delivery.
  3. Gap Analysis: Analyze current and future states to identify inefficiencies and improvement opportunities across processes, tools, data, and people.
  4. Change Impact Analysis: Assess the impacts of proposed changes on systems, processes, and personnel, ensuring readiness for implementation.
  5. Process Mapping and Documentation: Create detailed process flows and architectural diagrams to illustrate dependencies, risks, and areas for optimization. Ensure traceability of all business requirements throughout project lifecycles.
  6. Process Optimization: Recommend and document tactical improvements to streamline operations and enhance efficiency, providing actionable insights to stakeholders.
  7. Stakeholder Engagement: Manage relationships with key stakeholders to align on goals, facilitate collaboration, and ensure clear communication throughout projects.
  8. Solution Testing and Validation: Support solution design, validate implementation through testing, and gather user feedback to ensure successful delivery.
  9. Data Analysis: Analyze data to provide meaningful insights and recommendations that support process and decision-making improvements.
  10. Risk Management: Identify potential operational risks and work with stakeholders to develop mitigation strategies that ensure business continuity.
  11. Decision Support: Provide well-reasoned recommendations and insights to senior management, influencing strategic decisions.