National Recovery Sales Director

2 months ago

Cape Town, Western Cape, South Africa takealot Full time

Takealot, a leading South African e-commerce company, is seeking a highly skilled National Recovery Sales Manager to join our team in Cape Town.

We are a dynamic and entrepreneurial company looking for talented individuals with a passion for sales and customer service to join our team. We offer a competitive total remuneration package, a great work environment, and opportunities for growth and development.

The National Recovery Sales Manager will be responsible for developing and implementing a comprehensive sales strategy to maximize sales and optimize recovery rates. This will involve:

Key Responsibilities:

  • Sales Strategy Development: Develop and implement a sales strategy to maximize sales and optimize recovery rates through optimizing existing sales channels and identifying new sales opportunities.
  • Sales & Operational Planning (S&OP): Ensure an integrated short-term and long-term planning and forecasting process that aligns demand, supply, and financial objectives with a focus on managing stock ageing.
  • Sales Achievement: Meet or surpass sales targets and objectives by identifying opportunities, developing sales plans, and implementing strategies to secure bulk transactions while maintaining acceptable recovery rates.
  • Client Relationship Management: Build and maintain strong relationships with key bulk buyers, understanding their needs, and ensuring exceptional customer service.
  • Reporting: Analyze sales data and prepare regular sales reports, forecasts, and performance metrics for senior management to assess the effectiveness of sales strategies.
  • Team Leadership: Recruit, train, and manage a team of sales administrators across different regions. Provide guidance, coaching, and conduct performance evaluations.
  • Market Insight: Stay abreast of industry trends, competitor activities, and market shifts to identify new opportunities and tailor sales strategies accordingly.
  • Supply and Demand: Collaborate with the operations team to ensure adequate stock levels, punctual delivery, and quality control of assessed stock.
  • Budget Management: Assist in preparing annual sales budget and ensure that department delivers results in line with agreed budget.
  • Compliance: Ensure compliance with all legal and regulatory requirements related to sales activities.
  • Collaboration: Collaborate with other departments such as finance, legal, marketing, logistics, and operations to optimize the overall customer experience and streamline the sales operations process.
  • Travel: Travel within South Africa as needed to meet and source new buyers.

Requirements:

  • Strategic Thinker: A strategic thinker with an initiative-taking and entrepreneurial mindset.
  • Critical Thinking: Strong critical thinking skills.
  • Adaptability: Adaptability and resilience in a challenging environment.
  • Leadership: Inspirational leadership qualities that motivate and drive success.
  • Customer Service: A deep commitment to delivering exceptional customer service.
  • Leadership and Team Management: Exceptional leadership and team management capabilities. Outstanding communication and negotiation skills.
  • Data-Driven Decision Making: Analytical mindset and proficiency in data-driven decision-making.
  • Sales Experience: Proven track record of meeting or surpassing sales targets.
  • Technical Skills: Proficiency in Excel.
  • Qualifications:
    • Diploma or Advanced Certificate: Diploma or Advanced Certificate in business, marketing, or a related field.
    • Bachelor's Degree: A bachelor's degree or Advanced Diploma is advantageous.
    • Experience: 3 to 5 years minimum experience (demonstrated successful sales history experience), preferably within the e-commerce, retail, FMCG, or banking industries.
    • People Management: Minimum 2 years people management experience.

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