Client Relationship Associate

4 days ago


Centurion, Gauteng, South Africa Redember Full time

Red Ember Recruitment is seeking a Client Relationship Associate to join their team.

About the Role

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients.

Main Responsibilities:

  1. Visiting existing clients on a regular basis to maintain relationships and address any concerns they may have.
  2. Assisting clients with general queries or issues they may be experiencing.
  3. Helping clients implement their accounts by setting up events, reports, and contact details.
  4. Keeping clients informed of new launches and products.
  5. Ensuring client accounts are managed effectively and that clients are satisfied with the service they receive.
  6. Escalating any urgent or serious matters to management for further action.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Proven track record of building strong relationships with clients.
  • Familiarity with event setups and reporting systems.


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