Client Relationship Associate
4 days ago
Red Ember Recruitment is seeking a Client Relationship Associate to join their team.
About the RoleThe ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
Main Responsibilities:
- Visiting existing clients on a regular basis to maintain relationships and address any concerns they may have.
- Assisting clients with general queries or issues they may be experiencing.
- Helping clients implement their accounts by setting up events, reports, and contact details.
- Keeping clients informed of new launches and products.
- Ensuring client accounts are managed effectively and that clients are satisfied with the service they receive.
- Escalating any urgent or serious matters to management for further action.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Proven track record of building strong relationships with clients.
- Familiarity with event setups and reporting systems.
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Client Relationship Manager
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