Project Manager: CRM Specialist

2 weeks ago


Germiston, Gauteng, South Africa Synergy Jobs (Pty) Ltd Full time
Job Summary

We are seeking an experienced Project Manager to join our team on a 12-month contract basis at Synergy Jobs (Pty) Ltd. This role is essential for managing large, complex CRM and eCommerce projects from inception to completion.

Key Responsibilities
  • Define project scope, goals, and deliverables, ensuring alignment with business objectives.
  • Develop comprehensive project plans, including task definitions, resource allocation, and timelines.
  • Assemble and coordinate project teams, fostering collaboration and effective communication.
  • Manage project budgets, ensuring cost-effectiveness and adherence to financial guidelines.
  • Provide strategic direction and support to project teams, promoting quality and compliance.
  • Monitor and report on project progress, identifying and mitigating risks.
  • Implement and manage project changes, ensuring seamless execution and delivery.
  • Conduct project evaluations and assessments, providing actionable insights for improvement.
  • Ensure adherence to project governance standards and methodologies, maintaining a high level of professionalism.
Requirements
  • Minimum 5 years of experience in managing large, complex CRM and eCommerce projects.
  • Strong familiarity with project management tools, including Microsoft Teams, Microsoft Planner, and Microsoft Projects.
  • Proven expertise in project planning, scheduling, tracking, and reporting.
  • Certification in project management (e.g., PMP, PRINCE2).
  • In-depth understanding of project governance and experience with implementing governance structures.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Ability to work effectively in a remote setting and manage cross-functional teams.
Preferred Skills
  • Direct experience in the sales and distribution industry is highly desirable.
  • Advanced problem-solving and analytical skills.
  • Strong adaptability and capacity to work in fast-paced environments.
  • Excellent negotiation and conflict resolution skills.


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