Call Centre Sales Lead

5 days ago


Johannesburg, Gauteng, South Africa The Recruitment Council Full time

We are looking for a highly motivated and experienced Call Centre Manager to join our team at The Recruitment Council. In this role, you will be responsible for driving sales while optimizing operations, achieving monthly sales targets, and managing operational needs.


About the Role:
  • This is an excellent opportunity to develop your leadership skills and take on new challenges
  • You will work closely with senior management to implement strategies and improve call centre performance
  • A high level of motivation, energy, and commitment to personal and team goals

Responsibilities:
  • Implement operational plans to improve sales efficiencies and increase departmental profits
  • Improve staff engagement across the business and drive team motivation
  • Plan, schedule, and review workload to improve productivity and measure results against targets
  • Investigate factors impacting performance and analyze data to identify trends and risks


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