Training and Development Expert
7 days ago
The Technical Learning and Development Trainer plays a vital role in ensuring the success of Tracker's technicians by providing comprehensive training and development programs.
This position requires a highly skilled professional who can identify training needs, develop suitable training material, and facilitate technical training sessions for various stakeholders.
Key Responsibilities- Develop, maintain, and upgrade specific installation-related training material as needed.
- Design and deliver installation theory and practical training sessions for all Tracker-employed technicians.
- Facilitate technical training sessions (theory and practical) for various groups, including installation technicians, quality assurance specialists, and other relevant teams.
- Plan and conduct refresher training sessions for all technicians to ensure they remain up-to-date with the latest skills and knowledge.
- Evaluate the effectiveness of technical training sessions and provide recommendations for improvement.
- Work closely with the E-learning specialist to implement the Tech Mobile App and monitor training content.
- Establish and maintain training standards and quality assurance processes within the L&D department.
- Diploma or degree in Technical Training or equivalent qualification in ODETD Practices.
- At least 3 years of experience in training and development.
- Accredited Assessor and/or Moderator qualifications are advantageous.
- Proficiency in Microsoft Office suite.
- Excellent interpersonal and communication skills, with the ability to interact with all departments at all levels.
- Able to work independently, under pressure, and take responsibility for tasks and projects.
- Motivate team members to achieve their best performance.
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