Hotel Operations Director

5 days ago


Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full time

Key Responsibilities:

  • Oversee all hotel operations to ensure high standards of service across all departments.
  • Manage budgets, operational costs, and resources to meet business objectives.
  • Lead, motivate, and develop staff to ensure exceptional guest experiences.
  • Drive guest satisfaction by maintaining top-tier service standards.
  • Handle guest complaints and feedback to ensure positive outcomes.
  • Ensure compliance with hotel policies, health, and safety standards.

Requirements:

  • Proven experience in hotel operations management, preferably in a 5-star environment.
  • Excellent leadership, communication, and problem-solving skills.
  • Strong financial acumen and budget management experience.
  • Ability to work well under pressure in a fast-paced environment.
  • Relevant hospitality or business management qualifications.

Bright Search Recruitment (Pty) Ltd is seeking an experienced Hotel Operations Director to join our dynamic team. As a key member of the hotel management team, you will be responsible for ensuring the smooth operation of the hotel, maintaining high standards of service, and driving guest satisfaction.

This is an exciting opportunity for an operations professional looking to take their career to the next level. If you have a passion for delivering exceptional guest experiences and a proven track record in hotel operations management, we would love to hear from you.



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