Restaurant Operations Director

1 month ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time

Isilumko Staffing is seeking a highly skilled and experienced Fast Food Manager to oversee all aspects of restaurant operations, ensuring compliance with policies and procedures.

The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience.

Key Responsibilities:

  • Leadership: Develop long-term objectives and action plans for personnel development, demonstrate and enforce leadership behaviors by effectively communicating and setting the pace.
  • People Management: Conduct managers meetings, crew opinion surveys, and communication sessions to gather feedback and enhance employee satisfaction, lead the development and training of all restaurant employees.
  • Workplace Safety/Security: Enforce all workplace safety policies and procedures, including contractor management, conduct risk assessments on non-approved equipment and substances.
  • QSC/Sales Building: Maintain high levels of Quality, Service, Cleanliness (QSC), and Customer Satisfaction, develop long-term objectives and action plans for QSC and sales building.
  • Food Safety/Sanitation: Adhere to all food safety and sanitation requirements to ensure compliance.
  • Profit: Manage the restaurant's profit results by accurately projecting and controlling all P&L line items, develop long-term objectives and action plans for profit maximization.
  • Administration: Complete all daily paperwork, weekly inventories, and statistical reports accurately and on a timely basis.

Requirements:

  • A minimum of 3 years of experience in restaurant management, preferably in the fast-food industry.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and restaurant management software.
  • ServSafe certification is a plus.


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