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Process Improvement Analyst

1 week ago

Cape Town, Western Cape, South Africa Capitec Bank Full time
Process Improvement Analyst

As a Process Improvement Analyst at Capitec Bank, you will be responsible for identifying areas for process improvement and implementing changes that drive business growth.

You will work closely with the business, Technology, and product teams to develop and design solutions that meet business needs.

To succeed in this role, you will need to have a strong understanding of business processes and be able to translate requirements into business processes, context diagrams, visual explanations, etc.

You should have excellent analytical skills, problem-solving skills, communication skills, facilitation skills, interpersonal & relationship management skills, negotiation skills, and planning, organising and coordination skills.

In addition, you will need to have a clear criminal and credit record.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Key Responsibilities
  • Identify areas for process improvement and implement changes that drive business growth
  • Work closely with the business, Technology, and product teams to develop and design solutions
  • Translate business requirements into business processes, context diagrams, visual explanations, etc.
  • Design evidence-based best practice solutions