Experienced Collections Professional

5 days ago


Cape Town, Western Cape, South Africa NCR Management Centre Full time

About the Role:

We are looking for an Experienced Collections Professional to join our team at the NCR Management Centre. As a key member of our Debt Collection department, you will be responsible for driving collections by proactively contacting clients via telephone and in writing.

The ideal candidate will have at least 12 months collection experience in a Call Centre environment and a strong understanding of debt collection. You will also possess excellent verbal and written communication skills, as well as negotiation and analytical skills.

In this role, you will work to agreed quality standards and timescales, managing complaints and ensuring compliance with all relevant regulations. You will also liaise with colleagues throughout the business and externally with clients to ensure seamless communication and effective resolution of client queries.

We offer a competitive salary of R250,000 - R350,000 per annum, depending on experience. If you are a motivated and results-driven individual with a passion for debt recovery, we encourage you to apply for this exciting opportunity.



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