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Customer Support and IT Services Coordinator

1 week ago

Johannesburg, Gauteng, South Africa Thecapital Full time
What You'll Do

This role involves:

  • Offering technical guidance and support to employees on various IT systems and applications.
  • Conducting routine maintenance tasks to prevent system downtime and ensure smooth operations.
  • Developing and maintaining knowledge of new technologies, tools, and best practices to enhance service delivery.
  • Providing excellent customer service, resolving issues efficiently, and addressing user concerns in a professional manner.