Restaurant Operations Manager

6 days ago

Cape Town, Western Cape, South Africa Indian Ocean Export Company Full time
FOH Manager Job Description

La Vierge Wines is seeking a highly motivated and experienced Front of House (FOH) Manager to oversee the daily operations of our restaurant and tasting room. The ideal candidate will be passionate about hospitality, wine, and food service, with a strong focus on delivering exceptional guest experiences.

Key Responsibilities:

  • Operational Management: Coordinate daily FOH operations, ensuring smooth service flow and adherence to quality standards.
  • Customer Service: Deliver superior service, manage guest experiences, respond efficiently to customer complaints, and maximize customer satisfaction.
  • Staff Management: Supervise and schedule shifts, conduct performance appraisals, train staff on customer service best practices, and motivate the team to perform at their best, especially during peak hours.
  • Financial Management: Assist with financial reporting duties, including expense reports, budget management, and inventory control.
  • Compliance: Ensure compliance with health, sanitation, and safety regulations, and manage food safety protocols.
  • Guest Engagement: Promote wine sales, manage reservations, host guests, and upsell pairings and wine farm activities.
  • Event Coordination: Oversee organizing functions and events, coordinating with relevant departments for stock and operational requirements.
  • Continuous Improvement: Regularly review FOH operations and staff performance to identify opportunities for improvement and implement necessary changes.

Qualifications and Skills:

  • Experience: Minimum of 3-5 years in a supervisory or management role in the hospitality industry, particularly in a high-volume restaurant or tasting room environment.
  • Education: Matric certificate required
  • Skills: Strong leadership, communication, and interpersonal skills; good customer service; attention to detail; financial acumen including budgeting and cost management; knowledge of food safety and inventory management; proficiency in restaurant management software (e.g., POS systems, OpenTable, DinePlan).
  • Additional Requirements: Must be able to work flexible hours, including evenings, weekends, and holidays; ability to multitask and remain calm in stressful situations; strong problem-solving skills; passion for wine and food.

Remuneration:

  • Competitive salary based on experience
  • 7.5% sales commission

What We Offer:

  • Opportunities for growth and development within the company
  • Training and support in a dynamic and professional environment

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.

  • Restaurant Operations Manager

    5 days ago

    Cape Town, Western Cape, South Africa Fempower Full time

    Restaurant Manager OpportunityFempower is seeking a dedicated Restaurant Manager to lead our team in delivering exceptional customer experiences. As a key member of our hospitality group, you will be responsible for overseeing daily restaurant operations, managing staff, and ensuring high levels of customer satisfaction.Key Responsibilities:Restaurant...

  • Restaurant Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    Restaurant Service Manager Job DescriptionCareer Custodians is seeking a highly skilled Restaurant Service Manager to join our team at a leading luxury hotel in Camps Bay. As a key member of our multi-venue team, you will be responsible for driving revenue, profitability, and quality goals for our restaurant operations.Key Responsibilities:Restaurant...

  • Restaurant Operations Manager

    1 week ago

    Cape Town, Western Cape, South Africa Hungry Lion Fast Foods (Pty) Ltd Full time

    Restaurant Operations ManagerHungry Lion Fast Foods (Pty) Ltd is seeking an experienced Restaurant Operations Manager to lead our team in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement strategies to achieve sales targets and improve operational efficiency.Lead a team of restaurant staff to...

  • Restaurant Operations Manager

    5 days ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Restaurant Manager OpportunityWe are seeking an experienced Restaurant Manager to lead our fast food store in the Western Cape.The ideal candidate will have a clear Criminal record and ITC (Credit) clearance.As a Restaurant Manager, you will be responsible for ensuring excellent customer service, managing store operations, and maintaining a high level of...

  • Restaurant Operations Manager

    1 week ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    {"h1": "Restaurant Manager Position", "p": "At The Vineyard Hotel, we prioritize our staff's well-being and provide a supportive environment for growth and development. Our commitment to our staff's success is reflected in our comprehensive benefits package, including medical aid, retirement and disability funding, and on-demand healthcare.We offer growth...

  • Restaurant Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at The Vineyard Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving operational excellence in our busy restaurant outlets.Key ResponsibilitiesDeliver personalized attention to...

  • Restaurant Operations Manager

    7 days ago

    Cape Town, Western Cape, South Africa Spur Full time

    Spur Corporation is a leading multi-brand restaurant franchisor, headquartered in Cape Town. The group currently operates ten brands, including Spur Steak Ranches, Panarottis Pizza Pasta, John Dory's Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella, Nikos Coalgrill Greek, Doppio Zero, Modern Tailors, and Piza e Vino. To maintain an exceptional...

  • Restaurant Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Fempower Full time

    About FempowerFempower is a fast-growing upmarket hospitality group seeking a dedicated Restaurant Manager to join their team. The ideal candidate will have a passion for the food and beverage industry and possess exceptional leadership skills and a hunger to build a new and soon-to-be-loved family restaurant in an exceptional setting.Key...

  • Restaurant Operations Manager

    6 days ago

    Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Restaurant Manager Job DescriptionWild Dreams Hospitality is seeking a highly skilled and experienced Restaurant Manager to lead our culinary team.Key Responsibilities:Leadership and Management: Oversee the daily operations of the restaurant, ensuring exceptional service, quality, and efficiency.Staff Management: Recruit, train, and motivate a diverse team...

  • Restaurant Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Indian Ocean Export Company Full time

    Job DescriptionIndian Ocean Export Company is seeking a highly motivated and experienced Front of House (FOH) Manager to oversee the daily operations of our restaurant and tasting room. The ideal candidate will be passionate about hospitality, wine, and food service, with a strong focus on delivering exceptional guest experiences.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Restaurant Manager OpportunityWe are seeking a highly skilled Restaurant Manager to lead our fast food store in the Western Cape.The ideal candidate will have a clear Criminal record and ITC (Credit) clearance.As part of our hiring process, we will conduct thorough reference checks to ensure a great track record.We value excellent communication skills and...

  • Restaurant Operations Manager

    6 days ago

    Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    Restaurant General Manager OpportunityIsilumko Staffing (JHB) is seeking a highly skilled Restaurant General Manager to lead our fast food chain in Brackenfell.Key Responsibilities:Lead and manage a team of staff to achieve sales and customer satisfaction targetsEnsure a safe and healthy work environment, adhering to food safety and sanitation...

  • Restaurant Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job Opportunity: Experienced Store Managers WantedAbout the Role:We are seeking a highly skilled and experienced Store Manager to join our team at Isilumko Staffing. As a Store Manager, you will be responsible for overseeing the daily operations of a fast food restaurant, ensuring that all aspects of the business run smoothly and efficiently.Key...

  • Restaurant Operations Manager

    1 week ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Store Manager Opportunity at Isilumko StaffingWe are seeking an experienced Store Manager to lead our fast food restaurant team in the Western Cape. The ideal candidate will have a proven track record of success in a similar role and be able to work effectively in a fast-paced environment.Key Responsibilities:Manage daily store operations to ensure excellent...

  • Restaurant Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a highly skilled Restaurant General Manager to lead our team in Brackenfell.Key Responsibilities:• Staff Management: Lead and motivate a team of employees to achieve exceptional results.• Workplace Safety: Ensure a safe working environment for all employees and customers.• Customer Satisfaction: Foster a positive...

  • Restaurant Manager

    1 week ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    Restaurant Supervisor OpportunityWe're seeking a highly skilled and experienced Restaurant Supervisor to join our team at The Vineyard Hotel. As a key member of our hospitality team, you will play a crucial role in delivering exceptional guest experiences and driving operational excellence.Key Responsibilities:Jointly manage In-Room dining and ensure...

  • Restaurant Director

    4 days ago

    Cape Town, Western Cape, South Africa KMH Consulting Full time

    Restaurant Manager Job DescriptionWe are seeking a highly skilled Restaurant Manager to lead our upmarket restaurant team. The ideal candidate will have at least 2 years of experience in managing a similar establishment, with a proven track record of success in staff management, stock ordering, and supplier relationships.Key Responsibilities:Oversee the...

  • Restaurant Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Spur Full time

    About Spur CorporationSpur Corporation is a leading multi-brand restaurant franchisor, headquartered in a major city. The group currently has multiple brands, including Spur Steak Ranches, Panarottis Pizza Pasta, John Dory's Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella, Nikos Coalgrill Greek, Doppio Zero, Modern Tailors, and Piza e Vino. To...

  • Quick Service Restaurant Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job Opportunity: Experienced Store Managers WantedAbout the Role:We are seeking a highly skilled and experienced Store Manager to join our team at Isilumko Staffing. As a Store Manager, you will be responsible for overseeing the daily operations of a fast food restaurant, ensuring that all aspects of the business run smoothly and efficiently.Key...

  • Food and Beverage Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Dream Hotels and Resorts Full time

    {"title": "Food and Beverage Lead", "description": "Lead Food and Beverage OperationsWe are seeking a highly skilled Food and Beverage Lead to join our team at Dream Hotels and Resorts. As a key member of our hospitality team, you will be responsible for leading and controlling all Food and Beverage operations, ensuring smooth and efficient service delivery...