Fresh Food Operations Manager

3 weeks ago


Edenvale, Gauteng, South Africa Cre8work Full time
Job Description:

We are seeking an experienced Fresh Food Operations Manager to oversee the fresh produce, meat, dairy, and other perishable departments in our retail store. As a key member of our team, you will be responsible for ensuring high-quality products, managing stock levels, and leading a team to provide excellent customer service in all fresh food areas.

Key Responsibilities:
  • Team Leadership: Supervise and train staff in the fresh departments (produce, meat, dairy, etc.), ensuring excellent performance and customer service.
  • Stock & Inventory Management: Oversee ordering, stocking, and rotation of perishable items to maintain freshness and availability, while minimizing waste.
  • Quality Control: Ensure all fresh products meet store quality standards, monitoring expiration dates, and removing damaged or spoiled items.
  • Merchandising: Design and maintain attractive, well-organized displays that encourage sales and align with store promotions.
  • Customer Service: Resolve customer inquiries and complaints regarding fresh food products, providing expert knowledge and recommendations.
  • Health & Safety Compliance: Ensure all fresh departments follow food safety guidelines and maintain cleanliness to meet health regulations.
  • Sales & Performance: Monitor sales data, manage inventory levels, and control costs to maximize profitability within the fresh food sections.
Qualifications:
  • Previous experience in managing fresh food departments in a retail environment.
  • Strong leadership, communication, and organizational skills.
  • Knowledge of food safety standards and regulations.
  • Ability to manage inventory, control waste, and drive sales.
  • Ability to work in a fast-paced environment and meet deadlines.


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