Business Operations Director

6 days ago


Cape Town, Western Cape, South Africa Tower Group Full time

Job Summary:

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We are seeking a highly skilled Business Operations Director to oversee staff and ensure the smooth operation of our business. The ideal candidate will have a proven track record in managing teams, resolving queries, and coordinating with others.

About the Role:

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As a Regional Sales Manager, you will be responsible for overseeing staff, ensuring that business operations run smoothly. You will direct and escalate staff queries and grievances, work closely with the Operations Executive and Senior Manager, and support staff with their daily operational matters.

Key Responsibilities:

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  • Oversee staff and ensure the smooth operation of business
  • Direct and escalate staff queries and grievances
  • Work closely with the Operations Executive and Senior Manager
  • Support staff with their daily operational matters
  • Interview, hire, and train new employees under the guidance of HR and the Senior Manager – Operations
  • Manage various store-specific initiatives and ensure they are completed within scope, time, and budget
  • Fill in for absent employees and assist teams as needed to successfully complete projects
  • Update oneself with company policies and health and safety regulations to provide accurate information to staff
  • Ensure a high and consistent standard of people skills and communication
  • Initiate and drive marketing efforts and inform clients and employees about promotions
  • Take a hands-on approach to all areas of operation, including setting up new stores

Requirements:

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To be successful in this role, you will need:

Education:

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  • MATRIC

Skills:

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  • Accuracy
  • Effective communication
  • Problem-solving
  • Proven track record in dealing with staff queries
  • Excellent time management and prioritization skills
  • 5+ years' experience working with staff and submitting timesheets via internal systems
  • Ability to coordinate and work cohesively with others
  • 5+ years' experience recruiting staff by word of mouth
  • Extensive knowledge of the retail industry

Estimated Salary:

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R1,200,000 - R1,500,000 per annum

Benefits:

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Tower Group offers a comprehensive benefits package, including competitive salary, performance bonuses, and opportunities for career growth and development.



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