Commercial Administrator

1 week ago

Durban, KwaZulu-Natal, South Africa SGS Full time
Job Title: Commercial Administrator

At SGS, we are seeking a highly skilled Commercial Administrator to join our team. The successful candidate will be responsible for maintaining quality, efficiency, and confidentiality of service, as well as liaising with the Commodity Coordinator. Key responsibilities include maintaining quality and efficiency, liaising with the Commodity Coordinator, and continuously upgrading the quality of services offered.

Responsibilities:
Maintain quality, efficiency, and confidentiality of service Liaise with Commodity Coordinator Continuously upgrade the quality of services offered Establish, direct, and review the system of application, recording, certification, filing, sample storage, and field auditing Communicate with other branches/divisions and the laboratory to achieve required turn-around time for all submitted samples Compile spreadsheets of results, update daily, and report to clients Assist Commodity Coordinator Liaise with clients Carry out or supervise submittal of samples with sample submission form Ensure compliance with all requirements of the inspection order Keep direct superior informed regarding progress and/or nonconformance Liaise with local clients regarding pertinent details and information related to the operations Assist in continuously upgrading the quality of services offered, in support of "Customer Services" policy and minimize client complaints and claims Check the inspector's claim forms in context with work executed General office duties Adhere to all quality and safety requirements of the SGS management system Perform any other reasonable tasks as assigned by direct line manager.
Specific Authorities:
Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environment without the necessary knowledge and protection and report the situation to higher authority to action Cease to carry on with work that may affect the quality (integrity) of services and report the situations to higher authority to take action Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified, or when nonconformity is identified.
Qualifications:

Education:

Minimum Grade 12 (Matric) Computer Literacy in Word and Excel, Microsoft outlook

Experience:

Minimum of 1-2 years of Trade related experience or similar Languages: Proficiency in English (Read, Speak, Write) Typing Skills If the incumbent is new in the industry, background and qualifications shall be a criteria

Competencies:

Good interpersonal skills Ability to problem solve Calculation capability – To ensure accurate scoring of clients results.

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