Senior Subject Matter Expert in Administration

3 weeks ago


Cape Town, Western Cape, South Africa Old Mutual Full time

Description

This role functions as a subject matter expert in a specific field of administration, acting as a point of escalation for complex matters. As a consultant, the specialist advises on system enhancements and provides expert resources on major projects.

Key Result Areas

  • Delivers coordinated and integrated solutions to articulated problems.
  • Functions as a subject matter expert in a specific field of administration.
  • Often acts as a consultant w.r.t decision making of operational and or tactical importance.
  • Provides expert resources on major projects.
  • Acts as a mentor & coach to colleagues.
  • Individually accountable for managing own time, tasks and output quality.

Requirements: Skills, Qualifications and Experience required

  • Matric.
  • Advanced levels of Computer literacy, including MS Suite Office (Excel, Word, Powerpoint).
  • Old Mutual Product and process knowledge is essential.
  • Sound understanding of the Insurance industry and FAIS.
  • Excellent communication, facilitation and presentation skills.
  • Good interpersonal skills.
  • Excellent communication and writing skills.

Competencies

  • Decision Making.
  • Gaining Commitment.
  • Information Monitoring.
  • Initiating Action.
  • Ownership.
  • Technical Knowledge.

Closing Date


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