Senior Subject Matter Expert in Administration
3 weeks ago
Description
This role functions as a subject matter expert in a specific field of administration, acting as a point of escalation for complex matters. As a consultant, the specialist advises on system enhancements and provides expert resources on major projects.
Key Result Areas
- Delivers coordinated and integrated solutions to articulated problems.
- Functions as a subject matter expert in a specific field of administration.
- Often acts as a consultant w.r.t decision making of operational and or tactical importance.
- Provides expert resources on major projects.
- Acts as a mentor & coach to colleagues.
- Individually accountable for managing own time, tasks and output quality.
Requirements: Skills, Qualifications and Experience required
- Matric.
- Advanced levels of Computer literacy, including MS Suite Office (Excel, Word, Powerpoint).
- Old Mutual Product and process knowledge is essential.
- Sound understanding of the Insurance industry and FAIS.
- Excellent communication, facilitation and presentation skills.
- Good interpersonal skills.
- Excellent communication and writing skills.
Competencies
- Decision Making.
- Gaining Commitment.
- Information Monitoring.
- Initiating Action.
- Ownership.
- Technical Knowledge.
Closing Date
-
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