Talent Acquisition Specialist

1 day ago


Umhlanga, KwaZulu-Natal, South Africa Callforce Direct Full time

At Callforce Direct, we are seeking a highly skilled Talent Acquisition Specialist to lead our recruitment department. This role is responsible for ensuring the supply of appropriately skilled and experienced agents to meet current and anticipated business headcount needs.

The ideal candidate will have a strong understanding of BPO recruitment challenges and trends, with excellent leadership, communication, and interpersonal skills. They will be proficient in Applicant Tracking Systems (ATS) and recruitment software, with strong data analysis skills and the ability to interpret and act on recruitment metrics.

This role involves managing a team of recruiters, developing strategies to attract high-quality candidates, mastering hiring systems and assessments, monitoring campaign requirements and achieving hiring targets within set timelines. The Talent Acquisition Specialist will also be responsible for forecasting staffing needs in collaboration with workforce management and operations to plan proactive recruitment strategies.

We offer a competitive salary of $80,000 per year, plus benefits. If you are a results-oriented individual with a high sense of urgency to meet hiring targets, we encourage you to apply for this exciting opportunity.

About the Role:

  • Develop, implement, and continuously improve the recruitment strategy.
  • Collaborate with leadership to understand hiring needs and align recruitment strategies to meet these demands.
  • Forecast staffing needs in collaboration with workforce management and operations to plan proactive recruitment strategies.
  • Lead, coach, and develop a team of recruiters to achieve hiring targets and ensure high-performance standards.

Key Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field (preferred but not mandatory based on experience).
  • Minimum of 5 years in recruitment, with at least 3 years in a managerial role.
  • Proven experience with high-volume hiring in BPO environment.


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