Store Operations Manager
2 months ago
Job Summary:
The TFG Jewellery Division is seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving sales growth, managing store operations, and ensuring exceptional customer service.
Key Responsibilities:
- Drive Sales Growth: Develop and implement strategies to increase sales and achieve revenue targets.
- Manage Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
- Lead the Team: Recruit, train, and develop a high-performing team of sales associates and management staff.
- Customer Service: Ensure that customers receive exceptional service and that their needs are met.
- Store Performance: Monitor and analyze store performance, identifying areas for improvement and implementing changes as needed.
Requirements:
- Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team.
- Business Acumen: Strong business acumen, with the ability to analyze data and make informed decisions.
- Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, staff, and management.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and resolve issues.
- Customer Focus: A customer-focused approach, with a commitment to delivering exceptional customer service.
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