Acumatica ERP System Administrator

1 month ago


Johannesburg, Gauteng, South Africa Assign Services (Pty) Ltd - JHB Full time
Job Title: Acumatica ERP Administrator

Job Summary:

The Acumatica ERP Administrator will be responsible for the day-to-day management, configuration, integration, and maintenance of the Acumatica ERP and 1Retail POS systems. This role will provide first-line support for the ERP and POS systems, ensuring they function smoothly and maximize user productivity.

Key Responsibilities:

  • Assist in the administration and maintenance of Acumatica and 1Retail systems for multiple companies within the group.
  • Provide day-to-day user support and troubleshooting for system-related issues, including data entry, system access, and report generation.
  • Troubleshoot and resolve issues in a timely manner.
  • Collaborate with IT and business teams to implement system enhancements, upgrades, and integrations to optimize functionality and user experience.
  • Monitor system performance, identify areas for improvement, and implement solutions to enhance system efficiency and reliability.

Key Performance Indicators (KPIs):

  • ERP System uptime.
  • ERP-related SOPs available and up to date.
  • Up-to-date permissions matrix.
  • Up-to-date user register with properly provisioned access.
  • Activity monitoring reports.

Knowledge, Skills, and Experience Required:

  • Degree or HND in an IT or business discipline.
  • Basic financial principles.
  • Excellent knowledge of ERP systems.
  • Experience supporting or consulting ERP systems.
  • Excellent communication and interpersonal skills to collaborate effectively with users and cross-functional teams.
  • Ability to prioritize tasks, manage multiple priorities, and work independently or as part of a team.
  • Sense of urgency.
  • Business acumen.

Preferred Qualifications:

  • Database management.
  • Information security.
  • Programming.


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