ERP Implementation Specialist
1 week ago
We are seeking a skilled ERP Implementation Specialist to join our dynamic team at Bluegrass Digital. In this role, you will be responsible for the end-to-end management of ERP systems, from implementation to customization and ongoing support.
Key Responsibilities:- Lead the successful implementation and ongoing maintenance of ERP systems and integrated 3rd party solutions.
- Execute project tasks, including installations, upgrades, and system customizations.
- Provide comprehensive user training and develop accompanying training materials.
- Analyze and scope business processes, drafting Business Requirement Specifications (BRS).
- Deliver on-site, remote, and help-desk support for ERP solutions.
- Customize reports and forms to meet client needs.
- Conduct in-depth evaluations of customer requirements to tailor software solutions.
- Engage in business analysis to ensure alignment of solutions with client operations.
- Achieve and maintain necessary Acumatica certifications, ensuring continuous professional development.
- Stay current with the latest training through continuous badge refreshment.
- Effectively communicate with the team, project manager, and director to ensure project success.
- Maintain administrative duties such as updating timesheets and support cases.
- Degree in IT, Finance (BCom Finance/Information Systems), or Engineering is preferred.
- Proficiency in SQL and ERP financial systems.
- Experience with Business Analysis processes and software implementation.
- Strong familiarity with Microsoft products.
- Certified Consultant in ERP systems (e.g., Sage, Acumatica) is advantageous, but experience with systems such as SAP, Syspro, NetSuite, Sage, Epicor, or Microsoft Business Central will be considered.
- Understanding of financial and business operational workflows in company settings.
- Prior experience in a similar role is essential.
- Expertise in managing end-to-end system/client projects, from information gathering, solution design, program specification, system configuration, and testing to user training, installation, troubleshooting, and continuous support.
- Strong problem-solving skills, responsibility, and ability to work under pressure.
- Additional Requirements:
- Must have reliable transportation and a valid driver's license.
- Must be a South African citizen.
- Organized, dedicated, and capable of managing workload independently.
- Must have a home-based office setup with reliable connectivity.
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