Medical Receptionist

2 weeks ago


Pretoria, Gauteng, South Africa Recruitment RSA Full time
Key Responsibilities:

The Medical Receptionist will be responsible for answering phone calls and handling patient inquiries efficiently.

Scheduling patient appointments and managing the clinic's calendar will be a key aspect of this role.

Conducting reminder calls to patients about their upcoming appointments will be an essential task.

Collecting and recording patient demographic information accurately is crucial.

Assisting in discussing clinical trials with patients, with training provided, is also required.

Acting as a liaison between the clinic and patients, ensuring smooth communication, is vital.

Providing general sales support, promoting clinical trials to potential participants, is also an important aspect.

Skills & Requirements:

Proficiency in medical terminology is essential.

Experience as a medical receptionist or in a similar role is required.

Familiarity with electronic medical records (EMR) systems, particularly Clinical Conductor, is a must.

Excellent communication skills, both verbal and written, are necessary.

Ability to handle multiple tasks and manage patient schedules is crucial.

Knowledge of clinical trials (or willingness to learn) is required.



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