Experienced Medical Receptionist, Midstream

7 months ago

Pretoria, South Africa iMedrecruit Full time

About the job Experienced Medical Receptionist, Midstream

**Experienced Medical Receptionist, Midstream**

A specialist practice based in Midstream is seeking to recruit a well presented medical receptionist.

**Reception**:

- Answering of all calls in a professional, courteous and efficient manner.
- Take messages and ensure they are actioned by relevant person.
- Maintain the issue logbook for all messages and matters that arise on a daily basis.
- Managing the diary booking patient appointments, communicate billing policy to all new patients.
- Preparing all files for following days appointments.
- Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
- Check that all patient details on file are still up to date and obtain new details if relevant.
- Open accounts and capture all relevant information accurately on system for new patients.
- Assist with contacting other doctors to obtain notes and referral letters if needed for a patients visit.
- Assist with obtaining patient results and related correspondence (lab results, radiology etc).
- Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
- Prepare the theatre list bookings and pre-authorisations.
- Arranging the Anaesthetist and Assistant for surgeries.
- Ensure all clinical notes are captured on the patient files post-surgery.
- Keeping track of cases where the doctor has assisted in surgeries.
- Assist with doctors reports, thank you letters (where necessary).

**General**:

- Schedule all admin related appointments with the doctor and the various service providers
- Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc.
- Maintain all supplier contracts and agreements.
- Ordering stock from various places: pharmacies, stationers etc
- Support of various marketing initiatives.
- Assist the doctor with all office admin related tasks.
- Maintaining the CPD register.
- Assist with personal assistance work.

**Qualification and Requirements**:

- Matric
- At least 3-5 years' experience in a similar medical receptionist position
- Computer literate (Good X and Elixir would be an added advantage)

**Skills and attributes**:

- Strong interpersonal skills
- Professional communication skills
- Ability to work under pressure
- Ability to work independently as was as with a team
- Attention to detail
- Organized
- Computer literacy
- Ability to multitask
- Well-presented and professional
- Team player

**Working hours**:
Monday to Friday, 08h00 - 17h00

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